
Generated from publicly available data sources; may not fully represent the broader set of reviews.
County Vets Alsager, located in Stoke-On-Trent, is a veterinary clinic that offers a range of services including emergency veterinary care and veterinary nurse training. The clinic has a Google Maps rating of 4.6 stars based on 72 reviews, indicating a generally positive reception. However, the detailed written reviews present a mixed picture.
Positive feedback highlights the clinic's friendly staff and commendable care. For instance, Ross Evans praised the warm and friendly experience for his border collie, mentioning exceptional care that went above and beyond expectations. Similarly, Nicola Michaelson appreciated the professional and friendly service for her Sprocker puppy's vaccinations, also noting the benefits of their Healthy Pet Club.
Conversely, some reviews express severe dissatisfaction. Carl & Brett Rutter criticized the clinic for ineffective treatment and high costs for their Labrador, ultimately finding better results elsewhere. Aaron Worrall's review warns of being misled by the clinic's Healthy Pet Club and unnecessary procedures, expressing frustration over unexpected charges. Another reviewer, coopuk, recounted a deeply distressing experience involving a lack of communication regarding treatment risks, leading to their pet's tragic passing. This review highlighted issues with the vet's professionalism but acknowledged the desk staff's helpfulness.
Overall, while County Vets Alsager has a solid overall rating, the detailed reviews suggest potential concerns, particularly regarding communication and treatment transparency. Prospective clients may want to weigh these mixed reviews carefully when considering this clinic for their pet's care. Transparent pricing information is not readily available.
24/7 emergency care available
Veterinary nurse training provided
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